Emotional Intelligence
in Leadership

29 – 31 March 2023
Sandton Centre Johannesburg South Africa

Emotional Intelligence in Leadership

Register Now! Limited Seats Available!

Public R8, 999.00 Per Delegate

Online R6,999.00 Per Delegate

Course overview:

Emotional intelligence is a powerful component of effective leadership. It’s the ability to recognize and positively manage emotions in yourself, others, and among groups. This intensive program is designed to help you gain an honest awareness of yourself and how your behavior impacts others. We’ll move beyond the basics of emotional intelligence to concentrate on using it to build trust, manage difficult discussions, build resilience, enhance team performance, and lead for long-term success.

Throughout this program, you’ll leverage group discussions, reflective exercises, activities, and a 360-degree emotional intelligence assessment to understand yourself and learn how to make your emotions work for you. Discover how to expand your leadership capacity and create an environment that fosters emotional intelligence.

Program Benefits:

    • Receive and analyze feedback using a 360-degree emotional intelligence assessment*
    • Understand emotional intelligence and why it’s becoming increasingly important for leadership
    • Use emotional intelligence to improve leadership and build more effective relationships
    • Learn tips and tactics to improve emotional intelligence – in yourself and among groups
    • Leverage emotional intelligence in managing difficult discussions
    • Improve personal and organizational resilience
    • Earn a digital Certificate of Participation from the Harvard Division of Continuing Education

Course Outline:

Fundamentals of Emotional Intelligence (EI): The Key Competencies

    • Understand the fundamentals of EI and the nature of emotions
    • Understand the four key competencies of EI and the 19 capabilities that underpin them
    • Explore how EI can invoke positive emotions in people, and help achieve your professional or organisational goals
    • Determine how to apply EI in a given situation, including improving cooperation amongst your colleagues and managing difficult people

Emotionally Intelligent Leadership Styles

    • Discover a range of leadership styles and how to apply them
    • Create efficient and successful teams that perform at their best
    • Explore areas of your leadership style that require further development
    • Develop a plan to take back to your organisation and improve EI, incorporating assessment of areas for workplace improvements

Creating a High-Performing Culture Using Emotional Intelligence

    • Develop a common language of EI in your organisation
    • Analyse the importance of empathy to create a positive culture
    • Use EI techniques to develop and strengthen your relationships
    • Four culture types: how your leadership style can create high performance
    • Consider the key capabilities in which you or your team require development

Apply Psychology in Leading in an Emotionally Intelligent Way

    • Enhancing self-awareness
    • Empathy: Increase your level of social awareness
    • Delegating tasks and responsibilities
    • Managing self and leading others
    • Influencing and inspiring people

Building an Emotionally Intelligent Team based on Psychological Principles

    • Importance of EQ to team effectiveness
    • Motivating a high-performance team
    • Building unified teams
    • Stages of human development
    • EQ For building trusting relationship

Communication for Successful Leadership

    • Psychology of persuasion
    • Creating an inspiring vision
    • How to flow with different personality styles
    • Practicing leadership integrity
    • Developing an action plan

End of the workshop


While both In-House and Online training can present with cost-effectiveness and time-efficacy, there are some very specific differences between in-house courses and those based online.
The demand for additional courses by individuals or groups of people is increasing. Still, it depends entirely on the preferences of a person what type of training he or she wants to receive. Online courses and in-house training carry some similarities but they are considered to exhibit some very pivotal differences too. Despite that, both types of learning can be really beneficial for attendees.

For Registration and other Training arrangements,
contact us on the detail below.

SOUTH AFRICA : +27 11 057 6001
TANZANIA Cell: +255 769 688 544
WhatsApp +27 79 574 0389
info@bmktraining.co.za / www.bmktraining.com