Essentials of Human
Resources Management

Core People Management
& Administration for the 21st Century

17 – 21 April 2023, Johannesburg - South Africa
14 – 18 August 2023, Zanzibar - Tanzania

Register Now! Limited Seats Available!

R16, 999.00 Per Delegate


This Essentials of Human Resource Management training course provides a comprehensive and modern overview of the role and activities of the Human Resource (HR) Department. It presents the latest tools and techniques for the effective management of people and offers opportunities to update and develop personal competency. The participants will enhance their knowledge about the processes involved, the systems used, and the skills needed to be successful in a modern HR Department. They will explore core activities ranging from the recruitment interview to an exit interview, examining the skills required and the various roles of the HR Professional in the 21st Century. 

This training course will highlight: 

  • Strategic HRM in the Modern Organisation 
  • Effective Recruitment & Selection 
  • Human Resources Administrator 
  • Performance Management in a multi-cultural environment 
  • Optimising Learning Interventions 
  • Supporting Employees in Difficulty 


By the end of this course, delegates will be able to: 

  • Understand Strategic HRM Approaches (SHRM) 
  • Describe the Role and Functions of the HR Department 
  • Show understanding of Employee Resourcing, Recruitment & Reward 
  • Describe Best Practice in Working with Employees and Assisting with Employee Problems 
  • Understand Performance Management in a multi-cultural environment 
  • State the Benefits of HR Planning and HR Ethics 

Who Should Attend?

This training course is designed to suit the needs of HR Professionals, HR Administrators, Junior, and Middle Managers who have either a specialist interest in HR or more general interest to enhance their people management skills. 

The course is a suitably wide range of professionals but will significantly benefit: 

  • ‘Fast Track’ management trainees who need a thorough grounding in HR 
  • Those who have recently joined an HR or Personnel Department 
  • Those who have recently joined an HR or Personnel Department 
  • Those who wish to enter the field 
  • Any existing HRM personnel who need to stay up to date on current practices and trends 
  • Those managers who would benefit from an understanding of the HR role and function 
  • Occupational Health & Safety and L & D staff who need to be up to date 


An Overview of Human Resource Management  

  • Introducing Human Resource Management (HRM) 
  • Human Resource Management vs. Personnel Management 
  • Main Activities, Responsibilities and Tasks of HRM 
  • Introducing Strategic HRM 
  • Specialisms and Systems 
  • Modern Function Structure 
  • Qualifications and Professional Study 
  • Personal Qualities needed for HRM Work 


Administration & Performance Management  

  • Administration and Business Support 
  • Monitoring and Reporting 
  • Absence Management 
  • Introduction to HR Databases and Computer Systems 
  • Security and Confidentiality of Employee Records 
  • Performance Management in a multi-cultural Setting 
  • Appraisal Systems and 360° Feedback 
  • Dealing with the Poor Performer 


Recruiting, Retaining and Rewarding Employees  

  • Social Media and Recruitment 
  • Choosing Appropriate Selection Techniques 
  • Assessment and Development Centres 
  • The Use and Limitations of Aptitude Tests and Psychometrics 
  • Induction for New Employees 
  • Retention Strategies 
  • Pay and Reward, Compensation and Benefits 
  • Introducing Total Reward Concept 


Employee Support and Welfare  

  • Identifying and Managing Employee Problems 
  • Employee Assistance Programmes 
  • Employee Well-being 
  • Equality of Opportunity & Employee Diversity 
  • Dignity-at-work, Bullying & Harassment 
  • Grievance and Conducting Workplace Investigations 
  • Introducing Workplace Mediation 
  • Exit Procedures and Exit Interviews 


HR Planning, Learning & HR Ethics  

  • Human Resource Planning 
  • Integrated HR Strategies 
  • How do Adults Learn? 
  • Training and Development Interventions 
  • Learning Styles 
  • HRM Ethics & Professional Conduct 
  • Continuing Personal Development (CPD) 
  • Personal Action Planning 

End of the workshop


While both In-House and Online training can present with cost-effectiveness and time-efficacy, there are some very specific differences between in-house courses and those based online.
The demand for additional courses by individuals or groups of people is increasing. Still, it depends entirely on the preferences of a person what type of training he or she wants to receive. Online courses and in-house training carry some similarities but they are considered to exhibit some very pivotal differences too. Despite that, both types of learning can be really beneficial for attendees.

For Registration and other Training arrangements,
contact us on the detail below.

SOUTH AFRICA : +27 11 057 6001
TANZANIA Cell: +255 769 688 544
WhatsApp +27 79 574 0389 /