Managing Project and Stakeholders

Certified for 3 CPD Points (ECSA)

30 November - 02 December 2022
Sandton Centre Johannesburg South Africa

Register Now! Limited Seats Available!

Public R12, 999.00

Online R8, 999.00

Online R8, 999.00

Public R12, 999.00

Online R8, 999.00

Course overview:

The overall aim of this course is to assist participants in identifying project stakeholders and managing their expectations. Participants will learn how to develop stakeholder management plans, stakeholder registers, and strategies for effectively engaging stakeholders in project decisions and execution. The course also aims at sharpening participants’ leadership, negotiation, communication, and conflict management skills to foster appropriate stakeholder engagement in project decisions and activities.

Course Objectives:

By the end of the course, participants will be able to:

  • Categorize project stakeholders and build the stakeholder management plan
  • Analyze the interest and influence of project stakeholders
  • Arrange the stakeholder communication channels and manage stakeholder conflicts
  • Choose the appropriate leadership style for each project stakeholder
  • Apply win-win negotiation techniques with project stakeholders

Who Should Attend:

  • Project managers,
  • Members of project offices,
  • Stakeholder Management & Project Management
  • Project sponsors,
  • Functional managers,
  • Senior management and individuals interested in project stakeholder management.

Target Competencies:

  • Managing projects
  • Planning
  • Leading
  • Communicating
  • Conflict resolving
  • Negotiating

Course Outline:

  • Stakeholder management overview
    • Defining project stakeholders
      • APM Definition
      • PMI Definition
    • A practical definition of project stakeholders
    • Stakeholders management skills set
      • Technical skills
      • Business insights
      • People skills
  • Categorizing and prioritizing project stakeholders
    • Dimensions of stakeholders categorization
    • Power and interest matrix
    • Power and influence matrix
    • Power and knowledge matrix
    • Stakeholders engagement assessment matrix
    • Developing stakeholder register
    • Stakeholder management plan
    • Stakeholder groups classification
  • Managing project stakeholder communications
    • Stakeholder communication plan
    • Stakeholder communication channels
    • Holistic approach to communication
    • Managing stakeholders in a virtual world
    • Managing difficult stakeholders
    • Managing project stakeholders conflicts
    • Conflict management styles
    • Factors affecting conflict modes 
  • Leading project stakeholders
    • Project managers as leaders
    • Disciplines of leading project stakeholders
    • Leadership time continuum
    • Leadership capability continuum
    • The leadership matrix
    • The leadership matrix actions
    • Choosing the right leadership style for stakeholders
    • Situational leadership model
  • Negotiating with project stakeholders
    • Types of negotiations
    • Negotiation mindsets
    • Critical concepts of win-win negotiation
    • Characteristics of good negotiators
    • Negotiations and building coalitions
    • Stages of negotiation process
    • Negotiation strategies
    • Negotiation best practices

End of the workshop


While both In-House and Online training can present with cost-effectiveness and time-efficacy, there are some very specific differences between in-house courses and those based online.
The demand for additional courses by individuals or groups of people is increasing. Still, it depends entirely on the preferences of a person what type of training he or she wants to receive. Online courses and in-house training carry some similarities but they are considered to exhibit some very pivotal differences too. Despite that, both types of learning can be really beneficial for attendees.

For Registration and other Training arrangements,
contact us on the detail below.

SOUTH AFRICA : +27 11 057 6001
TANZANIA Cell: +255 769 688 544
WhatsApp +27 79 574 0389 /