Port and Terminal Management
Effective Management to
Gain Global Market Competitiveness

09 - 12 July 2024
Golden Tulip City Center Hotel
Dar Es Salaam - Tanzania

Port and Terminal Management

Register Now! Limited Seats Available!

Local - TZs 700,000.00 Per Delegate

International - USD 550.00 Per Delegate

Course overview:

Container ports or terminal operators need operational efficiency and effective management to gain global market competitiveness, no matter how experienced a port or terminal manager or supervisor you may be, the ability to manage your business is the one attribute that will help to differentiate you from others in your role.

This Port and Terminal Management training course is specifically made for port and terminal management professionals, and will help you to understand how successfully to operate in one of the world’s most challenging environments.

This course will examine:

    • A sector overview, including introduction to key participants, infrastructures, and the various different operational formats
    • The issues and challenges associated with port and terminal operations, including supply chain issues
    • Sector trends – how port and terminal operations are changing, and how managers can respond
    • Worldwide demand and pricing for port and terminal operations – how do competition and economic factors affect price and demand?
    • Where profits are made, and how these can be driven higher
    • Devising and implementing a successful sector-specific strategic plan
    • The role and value of branding and marketing within the sector

Course Objectives:

By the end of this Port and Terminal Management training course, participants will learn:

    • How to devise and implement a fully featured sector specific strategic growth plan
    • How terminals have become a vital element of the commodity and goods supply chain, and how they are integral to the effective operation of ports
    • The ways in which terminals and ports can work seamlessly together for the benefit of their owners and operators
    • Best practice benchmarking of operators and terminals to maximise revenue and profit
    • The security of the terminal and the protection of the environment
    • Business strategy, marketing, business development and sales, pricing, and customer service
    • Economic factors governing terminal operations, and how these can help to determine managerial and operational parameters.
    • The economic drivers affecting the international logistics market
    • Sector-specific leadership and management issues
    • Legislative structures governing terminal and port operations – how these can dictate operational processes & procedures
    • Contractual issues relating to shipping lines, cargo owners and the practices and principles of managing a project
    • To gain a competitive edge in this fast-evolving marketplace

Targeted Audience:

The Port and Terminal Management training course is designed to benefit industry personnel, directors, and other staff within the sector.

In particular, the following will find it invaluable: 

    • Those new to the port and terminal management
    • Existing personnel in the sector, who are migrating to a management related function
    • Managerial staff looking to gain a greater insight into the sector
    • Staff wishing to understand how the economics, supply chain and business case sector management affect their function

Course Outline:

The Port and Terminal Sector – A Managerial Overview

    • The basics of port services, including market dynamics and distribution channels
    • A management overview – the key participants and infrastructures
    • Commonly-marketed services and the issues & challenges affecting them
    • Who to market to, defining your message, customer segments and their needs & expectations
    • The role of effective management within the port and terminal sector
    • Key business processes involved in the logistics of product and service distribution to different customers and stakeholders

Logistics, Ports, Freight, Terminals, Customs and Future Trends

    • The importance of accuracy, commercial templates, acceptance reservations, declarations, manifests, and other key elements
    • The synchronisation of transport and shipping documentation to streamline essential supply chains
    • How to maximise commercial flexibility to improve speed, margins and customer satisfaction
    • Ways to ensure that neither consignment nor data security are compromised
    • Regulatory issues relating to the use of specialist documentation
    • A deep dive into the future of customs, shipping, logistics and the commercial process

Processes, Procedures, Pricing and Developments in the Ports and Terminal sectors

    • Cross-border shipping and transportation – accessing markets using standard sector practices
    • How the difficulties of prohibitions, restrictions and embargoes can be addressed and mitigated by customs, shipping & logistics professionals
    • Licensing, compliance, shipping, transport, and warehousing – ways to integrate and streamline every procedural step
    • The integral role of clearances in simplifying imports and exports
    • Pricing strategies, cost reduction techniques and revenue maximization using shipping, logistics and customs tips, tricks, and practitioner knowledge
    • Achieving the industry goal of end-to-end fulfilment

Meeting the Challenges of a Competitive Industry

    • Ten smart shipping, logistics & customs techniques – an open discussion with delegates
    • Keeping your customers happy and delivering best value
    • Retaining your competitive advantage in the face of increased competition
    • Developing a strategic plan that stands the test of time
    • Delivering on your promises to customers, stakeholders, and shareholders
    • Identifying hidden opportunities
    • The macroeconomic environment – why it matters
    • How to analyse the market and evaluate the impact of trends on future development
    • Conducting a PESTEL analysis – the how and why of your marketplace
    • Marginal utility – where profits are made in the sector
    • Product and service differentiation

Putting You Plans into Practice 

    • What to do if things go wrong – how to handle a crisis
    • Liaising with thought leaders
    • Planning ahead – implementing your sector specific strategy
    • Internal comms – the benefit of telling your colleagues
    • Demonstrating value and ROI from your strategic management plan

End of the workshop



While both In-House and Online training can present with cost-effectiveness and time-efficacy, there are some very specific differences between in-house courses and those based online.
The demand for additional courses by individuals or groups of people is increasing. Still, it depends entirely on the preferences of a person what type of training he or she wants to receive. Online courses and in-house training carry some similarities but they are considered to exhibit some very pivotal differences too. Despite that, both types of learning can be really beneficial for attendees.

For Registration and other Training arrangements,
contact us on the detail below.

SOUTH AFRICA : +27 11 057 6001
TANZANIA Cell: +255 769 688 544
WhatsApp +27 79 574 0389
info@bmktraining.co.za / www.bmktraining.com