Core Banking & Banking Operations
Systems, Transactions, Controls & Digital Transformation
15 – 19 February 2027
Sandton Centre Johannesburg South Africa
Register Now! Limited Seats Available!
R19, 999.00 Per Delegate
Course overview:
The Core Banking & Banking Operations Programme provides participants with a comprehensive understanding of how modern banks manage their day-to-day operations through core banking systems, digital channels, transaction processing and operational controls.
The programme explores the complete banking operations cycle—from customer onboarding and account management to deposits, withdrawals, payments, transfers, lending, reconciliations, settlements and reporting. It also examines how core banking platforms integrate with digital banking channels, payment systems, ATMs, mobile banking, internet banking and other financial technology solutions.
Participants will gain practical knowledge of operational controls, transaction processing, risk management, fraud prevention, data integrity, reconciliation and service quality. The programme is designed to help banking professionals understand how different departments and systems work together to ensure efficient, accurate, secure and compliant banking operations.
Emphasis will be placed on practical banking scenarios, operational challenges, process improvement and the effective use of technology to strengthen banking service delivery.
Programme Objectives
By the end of the programme, participants should be able to:
• Understand the structure and functions of modern core banking systems.
• Explain the relationship between core banking and front-, middle- and back-office operations.
• Understand customer onboarding, KYC, account opening and account maintenance processes.
• Manage and understand key banking transactions and processing workflows.
• Understand deposits, withdrawals, transfers, payments and settlement processes.
• Understand loan origination, disbursement, repayment and monitoring processes.
• Understand how digital banking, mobile banking, ATMs and electronic payments connect with core banking.
• Apply effective operational controls to minimise errors, losses and operational risks.
• Understand reconciliation, clearing and settlement processes.
• Identify common operational risks, fraud risks and transaction irregularities.
• Understand the importance of data accuracy, integrity, security and confidentiality.
• Analyse operational processes and identify opportunities for automation and process improvement.
• Improve coordination between banking operations, IT, finance, risk, compliance and customer service teams.
• Understand the role of management information and operational reporting in decision-making.
• Apply practical approaches to improving efficiency, customer service and operational resilience.
Who Should Attend
This programme is suitable for:
• Banking Operations Managers
• Heads of Banking Operations
• Branch Managers
• Operations Officers
• Core Banking Officers
• Banking Systems/IT Professionals
• Digital Banking Officers
• Payments and Settlement Officers
• Treasury Operations Staff
• Finance and Reconciliation Officers
• Risk and Compliance Officers
• Internal Auditors
• Customer Service Managers
• Credit and Lending Officers
• Back-office Banking Staff
• Business Analysts
• FinTech and Digital Transformation Teams
• Banking Supervisors and Team Leaders
• Senior and Middle Management involved in banking operations
End of the workshop
IN HOUSE AND ONLINE TRAINING
While both In-House and Online training can present with cost-effectiveness and time-efficacy, there are some very specific differences between in-house courses and those based online.
The demand for additional courses by individuals or groups of people is increasing. Still, it depends entirely on the preferences of a person what type of training he or she wants to receive. Online courses and in-house training carry some similarities but they are considered to exhibit some very pivotal differences too. Despite that, both types of learning can be really beneficial for attendees.
For Registration and other Training arrangements,
contact us on the detail below.
SOUTH AFRICA : +27 11 057 6001
TANZANIA Cell: +255 687 839 269
WhatsApp +27 82 360 1372 / +27 79 574 0389
info@bmktraining.co.za / www.bmktraining.com
