Cybersecurity, Digital Banking Fraud Prevention
and Financial Crime Risk Management

Day One: Cybersecurity Fundamentals and Risk Management in Banking
Module 1: Overview of Cybersecurity in the Banking Sector
• The evolving cybersecurity landscape in financial services.
• The importance of cybersecurity in digital banking operations.
• Common cyber threats targeting banks and financial institutions.
• Cybercriminal tactics, techniques and attack methods.
• The financial, operational and reputational impact of cyber incidents.

Module 2: Cybersecurity Threats and Vulnerabilities
• Phishing, spear-phishing and social engineering attacks.
• Malware, ransomware and business email compromise.
• Insider threats and unauthorised access.
• Network, application and cloud security risks.
• Third-party, vendor and supply-chain cybersecurity risks.

Module 3: Cybersecurity Risk Assessment and Controls
• Identifying and evaluating cybersecurity risks.
• Assessing vulnerabilities and potential business impacts.
• Risk mitigation strategies and security control frameworks.
• Access management, privileged accounts and multi-factor authentication.
• Cybersecurity policies, procedures and employee awareness.

Day Two: Digital Banking Fraud Prevention and Detection
Module 1: Understanding Digital Banking Fraud
• Types and trends of digital banking fraud.
• Online banking and mobile banking fraud.
• Account takeover and identity theft.
• Card fraud, payment fraud and unauthorised transactions.
• Social engineering and impersonation scams.

Module 2: Fraud Detection and Prevention Techniques
• Transaction monitoring and suspicious activity indicators.
• Behavioural analytics and anomaly detection.
• Customer identity verification and authentication controls.
• Real-time fraud alerts and transaction risk scoring.
• Fraud prevention in mobile payments and electronic transfers.

Module 3: Fraud Investigation and Response
• Identifying and documenting suspected fraud.
• Evidence collection and preservation.
• Fraud escalation and internal reporting procedures.
• Coordination between fraud, IT, compliance and operations teams.
• Customer communication and fraud incident management.

Day Three: Financial Crime Risk Management, AML and CTF Compliance
Module 1: Understanding Financial Crime in Banking
• Money laundering methods and emerging financial crime trends.
• Terrorist financing risks and relevant international standards.
• Fraud, corruption, bribery and financial misconduct.
• Trade-based money laundering and suspicious transaction patterns.
• Risks associated with digital financial services and cross-border transactions.

Module 2: Anti-Money Laundering and Counter-Terrorist Financing
• Risk-based approaches to AML and CTF compliance.
• Customer due diligence (CDD) and enhanced due diligence (EDD).
• Know Your Customer (KYC) procedures and customer risk profiling.
• Beneficial ownership identification and verification.
• Sanctions screening and politically exposed persons (PEPs).

Module 3: Transaction Monitoring and Regulatory Reporting
• Identifying suspicious transactions and unusual account activity.
• Transaction monitoring systems and alert management.
• Suspicious transaction reporting and escalation procedures.
• Recordkeeping and regulatory reporting obligations.
• Roles and responsibilities of compliance and financial crime teams.

Day Four: Cyber Incident Response, Data Protection and Operational Resilience
Module 1: Cyber Incident Detection and Response
• Establishing a cybersecurity incident response framework.
• Incident identification, classification and prioritisation.
• Containment, investigation, eradication and recovery.
• Managing ransomware attacks and data breaches.
• Internal escalation and regulatory notification considerations.

Module 2: Data Protection and Information Security
• Protecting confidential banking and customer information.
• Data privacy principles and applicable legal requirements.
• Encryption, secure data handling and access controls.
• Preventing data leakage and unauthorised disclosure.
• Secure management of customer records and digital transactions.

Module 3: Business Continuity and Operational Resilience
• Cybersecurity and business continuity planning.
• Disaster recovery strategies for banking systems.
• Backup management and restoration testing.
• Managing service disruptions and critical banking operations.
• Third-party incident management and operational resilience.

Day Five: Governance, Emerging Technologies and Integrated Risk Management
Module 1: Cybersecurity Governance and Regulatory Compliance
• Board and senior management responsibilities for cyber risk.
• Cybersecurity policies, risk appetite and accountability.
• Internal controls, compliance monitoring and independent assurance.
• Regulatory expectations for cybersecurity and financial crime management.
• International good practices and applicable local regulatory requirements.

Module 2: Emerging Technologies and Future Banking Risks
• Artificial intelligence in fraud detection and cybersecurity.
• Machine learning for identifying suspicious transactions.
• Deepfakes, synthetic identities and AI-enabled fraud.
• Risks associated with fintech partnerships and digital banking platforms.
• Responsible use of automated fraud detection systems.

Module 3: Integrating Cybersecurity, Fraud and Financial Crime Controls
• Developing an integrated risk management framework.
• Strengthening collaboration between IT, fraud, compliance and risk teams.
• Establishing key risk indicators (KRIs) and performance measures.
• Monitoring fraud losses, incidents and control effectiveness.
• Developing a continuous improvement and risk reduction strategy.