Digital Payments, Fintech Innovation, Open Banking
and Financial Inclusion

07 – 11 June 2027
Sandton Johannesburg South Africa

digital

Register Now! Limited Seats Available!

R19, 999.00 Per Delegate

Course Overview

The banking and financial services sector is undergoing significant transformation driven by digital payments, financial technology (fintech), open banking and the growing demand for accessible, affordable and secure financial services. Banks and other financial institutions must adapt to changing customer expectations, technological advancements and evolving regulatory requirements to remain competitive and expand access to financial services.

This five-day training programme is designed to equip banking professionals with the knowledge and practical skills required to understand digital payment ecosystems, evaluate fintech innovations, implement open banking strategies and promote financial inclusion. The programme explores modern payment systems, mobile banking, instant payments, digital wallets, application programming interfaces (APIs), data sharing, regulatory considerations and emerging financial technologies.

Participants will examine opportunities and challenges associated with digital financial services, including cybersecurity, fraud prevention, interoperability, customer protection and responsible innovation. Through practical case studies and group exercises, delegates will develop strategies for improving digital banking services, strengthening partnerships with fintech providers and expanding access to financial services for underserved communities.

Course Objectives

By the end of this training programme, participants will be able to:
• Understand the evolution of digital payments and their impact on the banking industry.
• Identify emerging fintech business models, technologies and market opportunities.
• Evaluate digital payment systems, mobile money platforms and instant payment solutions.
• Understand open banking principles, API integration and secure financial data sharing.
• Develop strategies for digital banking transformation and fintech collaboration.
• Assess regulatory, operational, cybersecurity and fraud risks associated with digital financial services.
• Understand the role of interoperability in improving payment efficiency and accessibility.
• Develop practical approaches to expanding financial inclusion among underserved populations.
• Evaluate digital onboarding, electronic Know Your Customer (e-KYC) and customer verification solutions.
• Understand consumer protection, data privacy and responsible digital finance practices.
• Identify opportunities to use artificial intelligence, data analytics and automation in digital financial services.
• Develop an actionable roadmap for improving digital payments, fintech innovation and financial inclusion within their institutions.

Who Should Attend?

This programme is designed for professionals involved in banking strategy, digital transformation, payments, financial technology and financial inclusion, including:
• Heads of Digital Banking and Digital Transformation Managers.
• Banking Operations Managers and Branch Operations Heads.
• Payments and Electronic Banking Managers.
• Fintech Strategy and Innovation Managers.
• Retail Banking and Product Development Managers.
• Information Technology Managers and Banking Systems Professionals.
• Financial Inclusion and Development Finance Specialists.
• Mobile Money and Digital Financial Services Managers.
• Business Development and Strategic Partnerships Managers.
• Risk Management and Compliance Officers.
• Cybersecurity and Information Security Professionals.
• Customer Experience and Digital Channels Managers.
• Central Bank Officials and Payment Systems Regulators.
• Microfinance Institution Managers and Financial Services Executives.
• Senior Banking Executives responsible for digital strategy and innovation.

End of the workshop

IN HOUSE AND ONLINE TRAINING

While both In-House and Online training can present with cost-effectiveness and time-efficacy, there are some very specific differences between in-house courses and those based online.
The demand for additional courses by individuals or groups of people is increasing. Still, it depends entirely on the preferences of a person what type of training he or she wants to receive. Online courses and in-house training carry some similarities but they are considered to exhibit some very pivotal differences too. Despite that, both types of learning can be really beneficial for attendees.

For Registration and other Training arrangements,
contact us on the detail below.

SOUTH AFRICA : +27 11 057 6001
TANZANIA Cell: +255 687 839 269
WhatsApp +27 82 360 1372 / +27 79 574 0389
info@bmktraining.co.za / www.bmktraining.com