Redefining Administrative Excellence
Through Artificial Intelligence
15 - 19 September 2025
Sandton Centre, Johannesburg South Africa
Register Now! Limited Seats Available!
Course overview
In today’s rapidly evolving digital landscape, administrative professionals are no longer limited to traditional roles of clerical support, documentation, and scheduling. The rise of Artificial Intelligence (AI) has redefined the core of administrative functions, offering powerful tools that enable smarter workflows, faster decision-making, and enhanced productivity. This course is designed to empower administrators with the knowledge, tools, and confidence to embrace AI as a strategic partner in delivering service excellence.
This training course provides a comprehensive and practical exploration of how AI can elevate administrative functions. Participants will learn how to integrate AI into their daily work—from automating document management and scheduling to generating insights from data and improving stakeholder communication through intelligent tools.
Course Objectives:
By the end of this course, participants will be able to:
• Understand the fundamentals of Artificial Intelligence and its relevance to administrative functions.
• Identify opportunities for automation and optimization using AI tools.
• Leverage AI for document management, communication, and workflow improvement.
• Apply AI for strategic decision-making, forecasting, and risk management.
• Uphold ethical standards and data privacy in the use of AI technologies.
Who Should Attend:
• Administrative professionals
• Office managers and executive assistants
• Operational and quality assurance officers
• HR and Finance administrators
• Public sector and corporate governance personnel
End of the workshop
IN HOUSE AND ONLINE TRAINING
While both In-House and Online training can present with cost-effectiveness and time-efficacy, there are some very specific differences between in-house courses and those based online.
The demand for additional courses by individuals or groups of people is increasing. Still, it depends entirely on the preferences of a person what type of training he or she wants to receive. Online courses and in-house training carry some similarities but they are considered to exhibit some very pivotal differences too. Despite that, both types of learning can be really beneficial for attendees.
For Registration and other Training arrangements,
contact us on the detail below.
SOUTH AFRICA : +27 11 057 6001
TANZANIA Cell: +255 769 688 544
WhatsApp +27 79 574 0389
info@bmktraining.co.za / www.bmktraining.com
