Strategic IT Management, Governance & Digital Transformation in Banking
10 – 14 May 2027
Sandton Centre Johannesburg South Africa
Register Now! Limited Seats Available!
R19, 999.00 Per Delegate
Course overview:
The banking industry is undergoing rapid technological transformation, driven by digital banking, cloud computing, artificial intelligence, data analytics, cybersecurity, automation, fintech partnerships and changing customer expectations. As technology becomes increasingly central to banking operations and service delivery, institutions require a well-defined IT strategy, effective governance structures and a coordinated approach to digital transformation.
This programme, Strategic IT Management, Governance & Digital Transformation in Banking, is designed to equip banking professionals with the knowledge and practical skills required to strategically manage technology, strengthen IT governance and drive sustainable digital transformation. It examines how IT can be aligned with the bank’s business objectives while ensuring effective management of technology risks, cybersecurity, data, infrastructure, digital platforms and regulatory requirements.
The programme provides a practical understanding of key areas including IT strategy and governance, enterprise architecture, core banking systems, digital banking, cloud technology, data and analytics, artificial intelligence, cybersecurity, IT risk, technology innovation, fintech and operational resilience. Participants will also explore approaches to modernising legacy systems, managing technology investments, improving IT service delivery and implementing digital transformation initiatives.
Course Objectives
• Align IT strategy with the bank’s overall business and corporate strategy.
• Develop and implement effective banking IT strategies and digital transformation roadmaps.
• Understand the principles of IT governance, accountability and technology oversight.
• Strengthen IT risk management, cybersecurity and technology controls.
• Evaluate emerging technologies and their application within banking.
• Understand digital banking, mobile banking, APIs and open banking ecosystems.
• Apply cloud computing and modern infrastructure strategies in banking.
• Use data, analytics and AI to support decision-making and banking operations.
• Improve IT service delivery, operational resilience and business continuity.
• Manage technology projects, transformation programmes and organisational change.
• Strengthen vendor, outsourcing and third-party technology management.
• Understand regulatory and compliance considerations associated with banking technology.
• Develop practical approaches to innovation while managing technology risks.
• Assess the maturity of an institution’s digital transformation journey.
• Develop an actionable IT Governance and Digital Transformation Roadmap.
Who Should Attend
• Chief Information Officers (CIOs)
• Chief Technology Officers (CTOs)
• Heads of IT / Head of Information Technology
• Head of Digital Transformation
• Head of Digital Banking
• IT Managers and Senior IT Managers
• IT Governance Managers
• Enterprise Architects
• Technology Architects
• IT Risk Managers
• Information Security / Cybersecurity Managers
• Data and Analytics Managers
• Core Banking System Managers
• Digital Banking Managers
• IT Project and Programme Managers
• Business Technology Managers
• Operations and Technology Executives
• Internal Audit and IT Audit Managers
• Risk and Compliance Managers involved in technology governance
• Senior banking executives responsible for technology strategy and transformation
Course Outline:
Module 1: Strategic IT Management in Banking
• The changing role of IT in modern banking
• IT as a strategic business enabler
• Aligning IT strategy with banking strategy
• IT operating models
• Technology investment and prioritisation
• Developing an IT strategic plan
• Measuring IT value and business outcomes
Module 2: IT Governance in Banking
• Principles of effective IT governance
• Roles of the Board, Executive Management and IT leadership
• IT governance structures and committees
• Decision rights and accountability
• IT policies, standards and controls
• IT performance management
• Governance frameworks and best practices
• Governance reporting and dashboards
Module 3: Enterprise Architecture & Technology Strategy
• Enterprise architecture principles
• Business, application, data and technology architecture
• Core banking architecture
• Integration and interoperability
• Legacy systems and modernisation
• Technology standards and roadmaps
• Architecture governance
Module 4: Digital Transformation in Banking
• Digital transformation versus digitalisation
• Drivers of banking transformation
• Digital banking operating models
• Developing a digital transformation strategy
• Customer-centric digital services
• Digital channels and platforms
• Transformation roadmaps
• Managing transformation challenges
Module 5: Core Banking & Modern Banking Platforms
• Core banking systems
• Core banking modernisation
• System integration
• APIs and API management
• Microservices and modular banking architecture
• Real-time banking
• Digital payment platforms
• Integration with fintech ecosystems
Module 6: Cloud Computing & Modern IT Infrastructure
• Cloud computing fundamentals
• Public, private and hybrid cloud
• Cloud adoption strategies for banks
• Infrastructure modernisation
• Cloud governance
• Data residency and regulatory considerations
• Cloud security and resilience
• Migration planning
Module 7: Data, Analytics & Artificial Intelligence in Banking
• Data as a strategic banking asset
• Data governance
• Data quality and management
• Business intelligence and dashboards
• Predictive analytics
• Artificial intelligence and machine learning
• AI applications in banking
• Fraud detection and risk analytics
• Responsible and controlled use of AI
Module 8: Cybersecurity & Technology Risk Management
• Banking cybersecurity landscape
• Cybersecurity governance
• IT risk identification and assessment
• Identity and access management
• Security monitoring and incident response
• Cyber resilience
• Third-party and supply-chain technology risks
• Technology risk reporting
Module 9: Digital Banking, FinTech & Open Banking
• Digital banking ecosystems
• Mobile and internet banking
• FinTech partnerships
• Open banking concepts
• APIs and ecosystem banking
• Digital payments
• Embedded finance
• Innovation and partnership management
Module 10: IT Service Management & Operational Resilience
• IT service delivery
• Service-level management
• Incident and problem management
• Change and release management
• IT availability and performance
• Disaster recovery
• Business continuity
• Operational resilience
Module 11: Technology Projects & Change Management
• IT project governance
• Digital transformation programme management
• Project prioritisation
• Agile and hybrid delivery approaches
• Managing technology vendors
• Change management
• User adoption
• Measuring transformation benefits
Module 12: Regulatory Compliance & Technology Governance
• Technology-related regulatory requirements
• IT policies and internal controls
• Data protection and privacy
• Audit and compliance
• Technology risk reporting
• Regulatory technology (RegTech)
• Preparing for technology audits
Module 13: Strategic Technology Innovation
• Emerging technologies in banking
• Blockchain and distributed ledger technology
• Artificial intelligence
• Robotic process automation
• Digital identity
• Biometrics
• Internet of Things
• Evaluating emerging technology investments
Module 14: Developing a Banking IT & Digital Transformation Roadmap
• Assessing current IT maturity
• Identifying strategic technology gaps
• Prioritising transformation initiatives
• Building a technology investment plan
• Defining KPIs and transformation metrics
• Risk and dependency management
• Developing a 3–5 year IT transformation roadmap
End of the workshop
IN HOUSE AND ONLINE TRAINING
While both In-House and Online training can present with cost-effectiveness and time-efficacy, there are some very specific differences between in-house courses and those based online.
The demand for additional courses by individuals or groups of people is increasing. Still, it depends entirely on the preferences of a person what type of training he or she wants to receive. Online courses and in-house training carry some similarities but they are considered to exhibit some very pivotal differences too. Despite that, both types of learning can be really beneficial for attendees.
For Registration and other Training arrangements,
contact us on the detail below.
SOUTH AFRICA : +27 11 057 6001
TANZANIA Cell: +255 687 839 269
WhatsApp +27 82 360 1372 / +27 79 574 0389
info@bmktraining.co.za / www.bmktraining.com
